Privacy Notice
This page explains which personal data we process, why, on what legal basis, with whom we share it, and your rights under Turkish data protection law (KVKK).
Data controller
Under Law No. 6698 on the Protection of Personal Data (KVKK) the data controller is Akdan Danışmanlık, Prof. Dr. Ahmet Taner Kışlalı Mah. Finike Sok. Konutkent 2 No: 1/7, 06810 Çankaya / Ankara, Türkiye. Questions: info@akdan.com.
What we process
Contact form: name, institution, email, phone (optional), topic and your message.
Newsletter: your email address, the date you ticked the consent box and the page you signed up on. The sign-up completes in one step.
Akdan Assistant: your conversation, the page you were on and your language; if you share them in the conversation or on the contact card, name, email, phone and institution.
Technical data: your IP address on form and assistant requests, solely to prevent abuse and only briefly.
Requests sent through the contact form, the newsletter sign-up and the assistant are kept in the customer relationship system (CRM) operated on Akdan’s behalf.
Purposes and legal bases
Answering your enquiry and discussing the service you asked about: KVKK art. 5/2-c (necessary for a contract) and art. 5/2-f (legitimate interest).
Sending the newsletter: KVKK art. 5/1 (explicit consent), given through the checkbox on the form and withdrawable at any time.
Letting Akdan Assistant answer your question and pass your request to our team: KVKK art. 5/2-f. Conversations are processed by an AI service; the assistant’s answers are not binding advice.
Keeping the site secure and preventing abuse: KVKK art. 5/2-f.
Akdan Assistant
Conversations with Akdan Assistant are recorded so that your request reaches our team and so that the quality of the service can be reviewed. The conversation is assessed to understand the nature of your request.
If you share a name, email address or phone number during the conversation, those details and a summary of the conversation are entered into the customer relationship system (CRM); our team gets back to you through that record.
To generate its answers, the assistant sends the conversation to an AI service provider located abroad. The provider processes it only to produce the answer; the transfer rests on the safeguards foreseen by the Board under KVKK art. 9 or on your explicit consent.
Your IP address is processed for technical security and to prevent abuse.
Conversation records are deleted after 180 days. The summary of a conversation that became a request is kept with your contact record for the retention period below.
Sharing
Your data is shared with Pumpmedya (GrowthOS), which operates the site infrastructure and the customer relationship system on Akdan’s behalf. Hosting and email providers and the AI service provider process data only as far as the service requires and under contract. Their servers may be located abroad; such transfers rest on your explicit consent or the safeguards foreseen by the Board under KVKK art. 9.
Your data is not sold or handed over for marketing unless the law requires it.
Retention
Contact records and assistant conversations that became a request for at most two years after your request is closed; other assistant conversations for 180 days; newsletter records until you leave the list; security IP logs for at most thirty days.
Cookies and local storage
The site uses no advertising trackers. The cookies that may be written to your browser are:
_ga and _ga_* (Google Analytics): visit statistics; they measure how often pages are viewed and where a visit came from, contain neither your name nor your contact details, and last 13 months. This data is sent to Google. They are set only if you choose "Accept" on the strip at the foot of the page (KVKK art. 5/1, explicit consent). If you decline, no cookie is set and measurement is anonymous and cookieless. Your choice is kept for six months; you can change it any time through the "Cookie preferences" link in the footer.
For form verification (Cloudflare Turnstile) and site security, Cloudflare may set short-lived security cookies when needed; they serve only to keep the site working.
Local records that are not cookies: your theme preference lives in your browser’s local storage and your assistant conversation only until the tab closes. Videos in the broadcast strip load nothing from YouTube until you press play; playback uses YouTube’s privacy-enhanced domain (youtube-nocookie.com).
Your rights
Under KVKK art. 11 you may learn whether your data is processed, request information, learn the purpose and whether it is used accordingly, know the third parties it is transferred to, request correction, deletion or destruction, request that these be notified to those third parties, object to a result produced solely by automated analysis, and claim compensation for damage caused by unlawful processing.
Send requests to info@akdan.com or to the postal address above; we answer within thirty days. To leave the newsletter, an email to info@akdan.com is enough.